Return & Refund Policy

At driveX, we take pride in the quality of our products and strive to ensure every order arrives as expected.

Returns

We only accept returns in the following circumstances:

• You have received an incorrect item.

• The product arrives faulty, damaged, or defective.

If you believe you have received an incorrect or faulty item, please contact us within 7 days of receiving your order. To assist with your claim, we may request photographs and details of the issue.

Returned items must be unused and in their original packaging where possible.

Refunds

Refunds will only be provided in the following circumstances:

• Your order has not yet been dispatched and you wish to cancel it.

• We determine that a returned item is faulty or that an incorrect item was supplied.

Once a refund has been approved, it will be processed back to the original payment method used for the purchase. Please allow several business days for the refund to appear in your account, depending on your payment provider.

Change of Mind

We do not offer refunds or returns for change-of-mind purchases, incorrect product selection, or products that have been used.

Contact Us

If you have any questions regarding returns or refunds, please contact our customer support team and include your order number and details of the issue.

Email: drivex.orders@gmail.com