Shipping policy
Shipping Policy
At driveX, we work hard to dispatch orders quickly and efficiently.
Order Processing
All orders are processed and dispatched within 1–2 business days after payment has been received.
Orders are not processed, shipped, or delivered on weekends or public holidays.
During busy periods, dispatch times may be slightly longer.
New Zealand Shipping
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Dispatch Time: 1–2 business days
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Estimated Delivery Time: 2–5 business days after dispatch
Delivery timeframes are estimates only and may vary depending on your location and courier network demand.
Australian Shipping
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Dispatch Time: 1–2 business days
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Estimated Delivery Time: 5–10 business days after dispatch
International shipping timeframes are estimates and may be affected by customs processing, courier delays, or other factors outside our control.
Tracking Information
Where available, tracking details will be provided once your order has been dispatched.
Shipping Delays
While we aim to meet all delivery estimates, driveX is not responsible for delays caused by courier companies, customs authorities, weather events, or circumstances beyond our control.
Incorrect Shipping Information
Customers are responsible for ensuring their shipping address is correct at the time of purchase. driveX is not responsible for orders delivered to incorrectly supplied addresses.
Contact Us
If you have any questions regarding your order or shipping status, please contact us at: